Of course you know better and after giving the caller your price schedule you launch into a defense of your prices or in the worse case bash your competition. Problem with approach is now you are Nursing Care at Home now condemned forever to compete on price.

Check with your consumer affairs agencies and with your Better Business Bureaus. Even though this is a nursing home, you still might be able to check with the Better Business Bureau to find out what kind of customer service policy they have or to find out if there are any previous complaints against this Nursing In-Home Care in Cleveland home or physical rehabilitation center.
Ask what their training is like. Do they provide any training for their workers, and if so is it a once off training course or is it done on an ongoing basis?
The figures start becoming scarier now. Imagine that you have to stay in your Nursing Care at Home in Northeast Ohio home for three years. You might be spending like $75,000 to $150,000. To most people that's a life worth of savings. Are you saving money today only so that you can spend it all on your nursing home care after you are older? Certainly Nursing Care at Home not!
Sometimes it seems as though dressings on wounds are not being changed as often as they should. But as we age our skin becomes very thin and tears and bruises easily. Dressings on wounds need to be applied carefully and can only be changed every few days to prevent further injury. Most likely you see how easily the skin of the elderly looks badly bruised. That's often because of how thin the skin has become. Just a gentle touch can cause a bruise.
Connect with other stay-at-home-moms. Find forums and blogs on the internet where you can ask and answer questions and feel a sense of community with like-minded people.
A good doctor who keeps takes good of the patient even if he is a nobody in the eyes of this world is a great thing to have. When you get one treat him with respect and courtesy. He is the difference between life and death. A lot of those people out there simply don't give a damn.